Pausing your Subscription
Too much Bliss? We can help with that!
Your subscription can be put on pause for up to 3 months. To pause a product subscription set up through ClickBank, email us at [email protected] with your order info and when you'd like to receive your next shipment and we can take care of the rest!
Change the Frequency of your Shipments
We offer subscriptions that are billed and shipped monthly, every 2 months, or every 3 months. If you'd like to change the frequency of your shipments, just reach out to us at [email protected] with your order info and the change you'd like to make.
Cancelling your Subscription
We hope you'll stick around, but if you need to cancel any of our subscription services, please reach out to us at [email protected] with your order info and we can take care of that for you.
If you need to make any changes to your contact info, address, etc. after placing your order, please reach out to us at [email protected] and we'll be happy to help!
Updating your Payment Information
To update your payment information for future billings, please reach out to our payment vendor, ClickBank. You can contact them by entering your order information and request here. Please know that Earth Echo employees are not privy to credit card information and are not able to view or update it.
Still can't find what you're looking for?
If you have more questions on managing your subscription, a member of our team will be glad to help! Click here to send us a message.
If you think your subscription may be managed through Shopify instead, check out this article.