This article includes information on the following topics to help you manage your subscriptions:
- Pausing your Subscription
- Change the Frequency of your Shipments
- Cancelling your Subscription
- Changes to your Contact Info
- Updating your Payment Information
Pausing your Subscription
Too much Bliss? Fortunately, we can help with that! To allow you time to catch up on any extra stock, we can pause your subscription for up to 3 months.
For any subscriptions set up through Shopify at earthechofoods.com, you can pause your subscription directly through your Shopify account! Detailed instructions on this process can be found here.
To pause your product subscription set up through ClickBank, email us at firstname.lastname@example.org with your order info and when you'd like to receive your next shipment and we can take care of the rest!
Change the Frequency of your Shipments
We offer subscriptions that are billed and shipped monthly, every 2 months, or every 3 months. If you'd like to change the frequency of your shipments, just reach out to us at email@example.com with your order info and the change you'd like to make.
Cancelling your Subscription
We hope you'll stick around, but if you need to cancel any of our subscription services, please reach out to us at firstname.lastname@example.org with your order info and we can take care of that for you.
Changes to your Contact Info
If you need to make any changes to your contact info, address, etc. after placing your order, please reach out to us at email@example.com and we'll be happy to help!
To update contact info for future shipments, check out the information on how to manage your Shopify subscription here.
Updating your Payment Information
To update your payment information for future billings, please reach out to our payment vendor, ClickBank. You can contact them by entering your order information and request here. Please know that Mindful Health employees are not privy to credit card information and are not able to view or update it.
To update your payment information for future billings, simply log on to your account at earthechofoods.com and click Manage My Subscriptions. From there, click Manage my stored payment information and enter your new card info for all future billings. More info on this process can be found here.