Don't see the info you need? Reach out to our team for help!

Disclaimer

Return and Refund Policy

Refund Policy

Wholesale

About Earth Echo

Shop

Contact Us

Earth Echo Foods

<p><span style="font-family: Inter;">Our support team will be glad to look this up for you! Please send the name and email address used to purchase the eGift card along with your request. </span></p>

Our support team will be glad to look this up for you! Please send the name and email address used to purchase the eGift card along with your request.

How can I check the balance on my gift card?

Order Help

Gift Cards

Can I use multiple Earth Echo products together?

When is the best time of day to use Earth Echo Products?

How should I store products after opening?

What is the shelf life of Earth Echo products?

Are Earth Echo products safe with my medical condition?

What are the ingredients in Cacao Bliss?

Is Cacao Bliss high in caffeine?

What is the best way to enjoy Cacao Bliss?

How many servings are in a Cacao Bliss pouch?

Do I need to refrigerate my Cacao Bliss?

Does baking with Cacao Bliss lessen the nutritional value?

Cacao Bliss

How should I use Golden Superfood Bliss?

Does Golden Bliss have Caffeine?

What kind of sweetener is used in Golden Bliss?

What does Golden Bliss taste like?

What is the shelf-life for Golden Bliss?

Golden Bliss

What type of collagen is used in Earth Echo Multi-Collagen Peptides?

What is the best time of day to take Collagen Peptides?

How much Collagen do I need to take each day?

What is the serving size for Multi-Collagen Peptides?

How much protein is in one serving of Multi-Collagen Peptides?

Is the serving size for Multi-Collagen the same for men and women?

How many servings are in a pouch of Multi-Collagen Peptides?

What is the carb count per serving of Multi-Collagen Peptides?

What are the benefits of adding Vitamin C & Hyaluronic Acid to collagen?

Is your collagen hydrolyzed?

Why is there less protein per serving in Multi-Collagen than the previous formula?

Where are the Multi-Collagen Peptides manufactured?

Collagen Peptides

How should I use Calm Chocolate Bites?

What time of day should I have Calm Chocolate Bites?

Calm Chocolate Bliss Bites

How do I use Vitality Chocolate Bliss Bites?

What time of day should I enjoy Vitality Bites? At the same time I take a probiotic?

Should I still take a Probiotic if I use Vitality Bites?

How large is the dose of probiotics in Vitality Bites?

How many chocolate bites can I enjoy each day?

Are your chocolate bites made with dairy?

Are the Chocolate Bites made with artificial sugars?

Vitality Chocolate Bliss Bites

What are the ingredients in Focus Chocolate Bliss Bites?

What time of day should I enjoy a Focus Bite?

Are Focus Bites high in caffeine?

Focus Chocolate Bliss Bites

Products

How can I manage my email subscriptions or unsubscribe?

How do I provide feedback or express dissatisfaction with a product?

What methods of payment do you accept?

Paying through ClickBank

How do Shop Pay installments work?

Apply a Discount Code

My promo code isn’t working

What should I do if a promotion in my cart is no longer processing or is showing as expired?

Where do I get promo codes/discounts?

Will I receive a confirmation message after completing my order?

Payment

How do I change my shipping address?

Do you offer free shipping?

How much does shipping cost?

I haven't received an order or shipping confirmation

Shipping

Why can’t I track my order?

How do I get my tracking number?

Tracking

How long does delivery take?

My order is marked delivered but I haven't received it

What should I do if my order arrives damaged?

What should I do if an item is missing from my order?

What should I do if I receive the wrong item in my order?

Delivery

Cancel my order

Can I return my order?

How do I get a refund?

Make Changes to an order

60 Day Satisfaction Guarantee

Returns, Refunds, Cancellations

How will I receive my gift card?

How do I redeem a gift card?

Do gift cards expire?

Do I have to use my whole gift card at once?

Can I use a discount code on my order when purchasing gift cards?

Will a gift card pay for the shipping and taxes on my order?

Can I apply more than one gift card towards my purchase?

Manage your Earth Echo Subscription

Manage your ClickBank Earth Echo Subscription (Non-U.S. Customers)

How do I set up an Earth Echo customer account?

Forgot password

Manage your Subscription

Join Our Loyalty Program & Earn Rewards When You Shop!

How many points will I earn for my purchase?

How can I check my points balance?

Why is my Points Balance Lower Than Expected?

Redeem a Reward

Apply a Reward to Your Upcoming Subscription

Ways to Earn Loyalty Points

I Can't Find My Reward Code!

If I apply a reward will it put me below the free shipping threshold

Earth Echo Loyalty Program

Wholesale Partner Requirements & Benefits

Earth Echo Ambassador Program

Do you Ship Earth Echo Products Internationally?

How can I check the balance on my gift card?Updated 21 days ago