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Order Help



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Returns, Refunds, Cancellations

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Your Earth Echo Account

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Contact Us

Our dedicated customer support team will be happy to assist with product questions or concerns. Reach out any time!. 📩  [email protected]. 📞  888-997-3851. 💬  live chat is available Monday-Thursday 8am-11pm EST, and 8am - 4pm on Fridays.

Do you offer free shipping?

Keep an eye on our homepage, because we do sometimes offer special promotions for free shipping. Earth Echo subscribers receive FREE shipping on all subscription orders, and pay the lowest price monthly for deliveries. Learn more h

How much does shipping cost?

Shipping costs are calculated automatically, and vary depending on the weight of your order and the destination. Simply add items to your cart, proceed to checkout, and enter your shipping address. The applicable shipping fees will be displayed befor

How do I get my tracking number?

You should receive an order confirmation email right after placing your order. This will not include a tracking number. Your tracking number will be sent in a second email 1-2 business days later when your order ships. If you haven't received this se