All articles

Returns, Refunds, Cancellations

Return Policy

If you are not satisfied with your order and would like to make a return, please reach out to our team at [email protected] or by calling 888-997-3851. We accept returns up to 60 days from the purchased date. Please include the following inf

Cancel my order

If you wish to cancel your order, please let us know as soon as possible. We recommend using the live chat icon on the lower right corner of the screen or calling us at 888-997-3851 with the details of your request. You can also email support@earthec

Make Changes to an order

If you would like to edit or change your order, please email us as soon as possible at [email protected] or call 888-997-3851 with the details of your request. We will do our best to help you with these changes. If your order has already bee

How do I get a refund?

Refunds are processed after your returned items are received and inspected by our warehouse. Only unopened products are eligible for return. Your refund will be credited to your original form of payment. Please allow 5-7 business days for the balance

60 Day Satisfaction Guarantee

If you are not satisfied with your order for any reason, you may request a refund or replacement product within 60 days of purchase.To make your request, simply call one of our specialists at (888) 997-3851 or email us at [email protected].