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Returns, Refunds, Cancellations

Cancel my order

If you wish to cancel your order, please let us know as soon as possible. We recommend using the live chat icon on the lower right corner of the screen or calling us at 888-997-3851 with the details of your request. You can also email support@earthec

Can I return my order?

To initiate a return for a shippable item, please take the following steps:. * Please note that products received that are damaged or returns that contain open/unsealed pouches of perishable goods cannot be returned under our Return Policy. This Retu

How do I get a refund?

If you are not satisfied with your order for any reason, you may request a refund or replacement product within 60 days of purchase. To make your request, simply call one of our specialists at (888) 997-3851 or email us at [email protected].

Make Changes to an order

If you would like to edit or change your order, please email us as soon as possible at [email protected] or call 888-997-3851 with the details of your request. We will do our best to help you with these changes. If your order has already bee

60 Day Satisfaction Guarantee

If you are not satisfied with your order for any reason, you may request a refund or replacement product within 60 days of purchase.To make your request, simply call one of our specialists at (888) 997-3851 or email us at [email protected].