I haven't received an order or shipping confirmationUpdated 22 days ago

Log in to your Earth Echo account [here] to track your order. As long as you use the same email address to place orders, you will be able to review your order history and any tracking info on the homepage.  

Also, make sure you have searched your promotional, junk, and spam folders in case the confirmation email landed there. If you're still unable to find information about your order, please get in touch with our team and we'll be glad to assist.