All articles

Why can’t I track my order?Updated 2 months ago

Please allow up to 48 hours for your tracking information to become available after receiving your shipping confirmation email. 

If there continues to be no update on the progress of your order, there could be a delay in the tracking system updates. This doesn't necessarily mean your shipment isn't making progress, it might just be a delay in this information showing up. 

Contact our customer support team if you need additional help with tracking your order. 

Was this article helpful?