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My order is marked delivered but I haven't received itUpdated 5 months ago

If your package has been marked delivered but you have not received it yet, please take the following steps:

1. Locate your order confirmation email and check that the shipping address on your order was correct

2. Check your mailbox one more time to ensure that the package has not arrived. Also, check around your front door, with neighbors, in your leasing office, or anywhere your courier could have left the package.


If you are still unable to locate your order, please contact our team for assistance.

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