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Delivery

How long does delivery take?

Delivery times vary based on destination and time of year. For U.S. orders with standard shipping, you can typically expect your order within 5-7 business days. International orders may take closer to 10-20 business days.

My order is marked delivered but I haven't received it

If your package has been marked delivered but you have not received it yet, please take the following steps prior to reaching out to our team for a reshipment. If you are still unable to locate your order, please contact our team for assistance. If y

What should I do if my order arrives damaged?

We're sorry your order didn't arrive as expected! Please contact our team for assistance at [email protected] or use the live chat icon on the lower right corner of the screen. Include your order number and a description of the damage. Pleas

What should I do if an item is missing from my order?

Sorry to hear something is missing from your order! Please check your confirmation email to ensure all items were included in your order. If an item is missing, please contact our customer support team so we can resolve the issue.

What should I do if I receive the wrong item in my order?

Please double check your order confirmation email, as this will list all of the items that should have been included in your order. If you receive the wrong item, please contact our customer support team. We will arrange for the correct item to be se